格拉苏蒂团队
Our concierge team works from Glashütte. They know every reference in the current catalog and most of the discontinued ones. Whether you have a question about a specific model, want to find a retailer, or are ready to order — this is your direct line.
Tutima Uhren
Altenberger Straße 6
01768 Glashütte
Germany
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+49 35053 32020 / concierge@tutima.com
Service & Repair
Tutima watches are serviced by Tutima watchmakers. Our Glashütte workshop at Altenberger Straße 6 handles routine maintenance, full overhauls, and repairs on both current and heritage references. If you own a NATO Chronograph, the Bundeswehr maintains two dedicated workshops — but you can also service through us directly.
To arrange a service, contact us at concierge@tutima.com or call +49 35053 32020. We will provide shipping instructions and a cost estimate before any work begins.
FAQ
Warranty & Care
All Tutima watches come with a two-year international manufacturer warranty. For care guidance, please contact our concierge.
Service Requests
For service and repairs, please send us a message via the form above. We will arrange shipping to our workshop in Glashütte.
International Availability
Tutima watches are available through authorised retailers in over 25 countries. Use our retailer locator or contact us directly.
Press Inquiries
For press inquiries, please contact concierge@tutima.com directly.